I agree that for this particular circumstance that moving (or eliminating) the stop is probably wise. It did completely block the storefront, and there are too many here in the city. Several commenters on his article pointed out the high number of elderly and/or handicapped individuals who use this particular bus line. Several others commented that having bus stops barely a block apart in many neighborhoods makes the lines run very slow, as merging in and out of traffic once a block means hitting more red lights, more delays, and in the end, longer trips.
I agree that moving or eliminating the stop can be a real inconvenience for handicapped / elderly people who live in *that* particular building. And for them, I do really feel bad. That being said, if I didn't or couldn't drive and relied on public transportation to get around to everything, I'd have to question why I'd choose to stay in the city at that point. As a young, able-bodied person, I can live blocks from the Metro with no trouble. I love urban living, and I'm going to stay until I'm a wrinkled old person who looks like a Sharpei, but at some point, I'll have to recognize that city living is something that can't be done by the very elderly, frail, or handicapped without some level of help (which, obviously, varies considerably). I think the day I couldn't walk / wheel / hobble two blocks away on my own would be the day I realized that.
Some are lucky enough to have friends or family who can provide that help, others are very fortunate and can pay for it. If I wasn't in one of those two groups, though, I'd probably move to the suburbs and get myself a Towncar and live where I have my own parking spot and every business I went to had a private lot.
Is that a decision that's really that bad? People make decisions about their circumstances and how that impacts residential options all the time. People with pets pass up great apartments to find something pet friendly. People with kids have to give up great one bedrooms for something big enough for a family. People who are deaf or blind or wheelchair bound find accommodations that meet those special needs. The elderly forgo walk-ups for elevator buildings.
So here's my question: how obligated are we as a society to customize mass-use products like transit beyond basic service levels (ramps, elevators, sounds, lights, etc) to the higher level of "Bob lives on this block and is over 90 so we need a stop right here?"